Before starting
Lucca Engagement gives you the option to react to a comment left by an employee on a score or open question.
Why react to a comment?
- To acknowledge receipt of a comment and show the employee who took the time to write it that you have read and heard their message
- To thank an employee who shared positive feedback or an interesting idea
- To provide a response to the employee
- To explore a subject in greater depth
How to react to a comment
Next to each comment, you can click on "Reply," which will open up a conversation window for you.
To find all your discussions, go to the "Discussions" module where you can view and archive them.
How does the anonymous chat work?
- You don't know who wrote the comment you are replying to.
- This person will receive an email notifying them of your message, which will be signed in your name.
- The writer of the comment can respond by email, by clicking on the button. This opens a conversation page: the writer needs to be authenticated for security reasons.