Before you get started
Below you will find examples of the notification emails received by users, depending on the situation.
Training request cycle
New training request
Recipient: employee
Trigger: a new training request (catalog or non-catalog) has been created for the employee (by their manager or HR admin, for example).
Request to be prioritized
Recipient: manager or employee
Trigger: a request (catalog or non-catalog) has been created for one of the employees that a manager supervises
Prioritized request
Recipient: employee
Trigger: the employee's request has been prioritized
Changing the priority of a request
Recipient: employee
Trigger: the priority level of the employee's request has been changed
Request denied
Recipient: employee and manager
Trigger: the employee's request is refused
Registering for a session
Recipient: employee and manager
Trigger: the employee is registered for a session
De-registering from a session
Recipient: employee and manager
Trigger: the employee is de-registered from a session
Training to be assessed
Recipient: employee
Trigger: instant evaluation is activated for the session and the employee is recorded as “present” at this session
Lifecycle of a training session
Participations to fill in
Recipient: person in charge of the session
Trigger: a session has ended (end date in the past)
Reminder 7 days before the start of a training course
Recipient: employee and manager
Trigger: 7 days before the session start date
Reminder 2 days before the start of a training course
Recipient: employee
Trigger: 2 days before the session start date
Internal training course
Session scheduling code
Recipient: HR manager
Trigger: the in-house trainer makes a session scheduling request because they have enough interested employees.
New training request
Recipient: in-house trainer
Trigger: a new training request has been created for in-house trainer training