Before you get started
Below you will find examples of the notification emails received by users, depending on the situation:
Processing a training request
Creating a request
Recipient: employee
Trigger: a new training request has been created for the employee (by their manager or HR admin, for example).
Request to be prioritized
Recipient: manager or employee
Trigger: a request has been created for one of the manager's supervised employees
Prioritized request
Recipient: employee
Trigger: the employee's request has been prioritized
Changing the priority of a request
Recipient: employee
Trigger: the priority level of the employee's request has been changed
Request denied
Recipient: employee and manager
Trigger: the employee's request is refused
Pre-register for a session
Recipient: employee and manager
Trigger: the employee is pre-registered for a training session
Withdrawing from a session
Recipient: employee and manager
Trigger: the employee's pre-registration for a session is canceled
Registering for a session
Recipient: employee and manager
Trigger: the employee is registered for a session
De-registering from a session
Recipient: employee and manager
Trigger: the employee is de-registered from a session
Lifecycle of the training session
Participations to fill in
Recipient: person in charge of the session
Trigger: a session has ended (end date in the past)
Reminder 7 days before the start of a training course
Recipient: employee
Trigger: 7 days before the session start date
Reminder 2 days before the start of a training course
Recipient: employee
Trigger: 2 days before the session start date