What to do when you change your domain name

Before starting

When a domain name is changed, other optional information may be updated at the same time. The processes to be followed are set out below.

Renaming establishments in Lucca

Start by renaming the establishments registered in Lucca by following the instructions in this help sheet: Administering your establishments and legal units.

Change the login details and professional email addresses

Then change the login details and professional email addresses by creating a file from the employee reports module. Here is the help sheet: Importing employee data.

Be careful to only save the columns of identification data and what you want to edit. Any other column will have to be deleted in order to avoid editing unwanted information.

Updating your billing information

Here is the help sheet: My Client Center

Customizing the Lucca home page

You can now customize your home page: Lucca Home.

Changing the access URL to Lucca

Changing the access URL to Lucca is a service you can request using the Lucca Help desk form. A consultant will answer you shortly.

 

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