Background information
As part of the Anytime service, your employees could receive two types of emails. Below are the sample emails that can be sent to them.
Linking a user to a card
When you link a user to an Anytime card, Cleemy will automatically send an email to the employee in question explaining to them that an Anytime card was assigned to them.
This email explains in detail how the cards work and the process for getting the PIN code (so you do not have to provide the employee’s PIN code with their card).
Hello Jessica Berry, An Anytime bank card has been assigned to you to pay your expense reports in Cleemy. You manager Daniel Hernandez will provide it to you soon...If you don’t have it already. How do you use your new card?
How do you retrieve your PIN code? 1. From Cleemy’s web version
You can repeat this process whenever you want to view your PIN code. 2. From the Cleemy mobile app
So my company handed me the keys to the cash drawer? Not exactly.
How do I navigate advances, my expenses and my card’s balance? Indeed, that could be a headache... If we hadn’t provided a table that explains your situation and the balance available on your card.
For everything there is to know about your Anytime card: FAQ. Have a great day! |
When reloading or emptying a card
When money moves around on a card (whether being reloaded or removed), the employee is informed by email.
In this email, their new advances balance is indicated, showing their financial situation regarding the company.
Hello Jessica Berry, €2.00 were credited to your Anytime bank card by your employer. Your card’s available balance after being reloaded is €19.00. The amount reloaded is an advance on expenses, which will be deducted from your next reimbursements. Your remaining balance to deduct is now €10.00. For more information about your situation, go to the ‘Situation & expense reports’ tab in Cleemy using your browser, or the ‘Situation’ page on your mobile app. |