Importing goals: solving Mac iOS/Microsoft Windows encoding problems

If you are working with different computer environments - e.g. Mac iOS or Microsoft Windows - your import files can sometimes be automatically encoded in the wrong format.

If you encounter any of the following problems:

- import error message


- strange characters in place of accents


The solution is to encode your file in the correct format. 




First option: use Excel

Start by creating a new blank file, then click on "Data" and "Get data from a text/CSV file"



Then select the relevant file: a data preview window opens.

Change the original file format to UFT-8, then click on "Transform".


Check that the accents are correct, then save your changes 



A new workbook page is populated with the correct data. All that remains is to save your new file, taking care to select the file type as .CSV (separated by a semicolon).

This new file can be imported into Poplee Performance without error.


Second option: use Notepad +++

Notepad ++ is a text and source code editor for use with Microsoft Windows. It is used in programming to easily change the encoding of a file.

You can download it from the official website here.

Once installed, launch Notepad and open your file.

Click on the "Encoding" tab at the top of your screen, and select "Convert to UTF-8-BOM"



Save your file, then import it into Poplee Performance (Goals > Settings tab)


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