You might forget the password you created the first time you logged in to your company’s platform. You may get the following error if you enter the wrong password when attempting to log in:
Resetting Your Password
Click on the I forgot my password link found on the login page. Next, simply enter your email address to be able to set up your new password.
You will then get an email with a link to reset your password. See the example below:
One you have finished entering the password and the green bar is complete, click on Save. You will then be logged in to your Lucca account and redirected to your default application.