Notifications Sent by Figgo

Background information

Most actions completed in Figgo generate automatic emails. These emails will be sent from IP 5.135.54.201. Please whitelist this address on your server.

 

Below are examples of notification emails received by the user and by their manager, depending on the scenario in question:

User role

1. Absence request

After entering their absence request, the user is informed by email that the request was sent:

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2. Absence request approval

The user is informed that their manager approved their absence request:

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3. Procedure if dual approval is required

If the company implemented a dual approval workflow for leave (manager 1 then manager 2),
the user is informed of each step in the process:

  • Approval 1:

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  • Approval 2:

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4. Notification of denied absence request

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5. Cancellation request

In both cancellation scenarios, the user is informed that their cancellation request was saved.

  • Cancelling an unapproved request:

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  • Cancelling an approved request:

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  • Approving cancellation of a request:

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6. Notification of being placed on leave or schedule management

When the administrator places an employee on leave, a notification can be sent to the employee in question:

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Manager role

1. Absence approval request

The manager is notified when one of the employee’s they supervise requests leave.

This notification allows them to directly approve the leave or it will suggest they sign in to Figgo to do this.

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2. Cancellation request

The manger is also informed of the employee’s cancellation requests in both cancellation scenarios:

  • Cancelling an unapproved request:

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  • Cancelling an approved request (requires the manager’s approval):

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3. Notification that a supervised colleague has been placed on leave.

When the administrator places an employee on leave, the manager can also be informed via the following message:

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4. Approval reminder from the administrator

If the manager did not approve their employees’ absence requests, the administrator can remind them using the following notification:

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