Integrating a New Administrator

Background information

Help desk assistance is only for administrators who have taken a training session. In addition to Lucca help desk technical support access, this training offers new administrators complete autonomy over everyday Figgo management. For more information, please contact the Lucca help desk team.


After creating your new employee file, enter the ‘administrator’ role in this file (as shown below). This update will provide access to all administrator modules in Figgo.


What an administrator needs to know

It is very important to train the new administrator on day-to-day software management. An administrator should know the following:

Lastly, if the new administrator was appointed to replace a former administrator, other updates are also required:

  • Change the person notified of automatic accounting entries (Recurring entitlements tab > Planned tasks > modify)


  • For automatic user imports, change the person who receives notifications (Lucca settings cogwheel > Import > Schedule automatic import).



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