Before starting
The reporting channel allows employees, former employees and any person outside the company to securely and anonymously report any act of non-compliance or misappropriation within the company.
A unique link gives access to the reporting channel from outside Lucca. Users can also access this from Lucca. The platform processes reports anonymously and confidentially. The platform only allows a report to be filed if the channel is configured. Its installation and configuration are described below.
Managing the reports filed using the channel
Once appointed, owners will have access to an overview of the cases reported, will be able to edit the case attributes, contact the whistleblower, and finally close the case.
Our tracking and maintenance tips
With the reporting channel, your company makes a crucial commitment to transparency and compliance with legal requirements:
- Regular checks: Make sure that the reporting channel remains accessible and that cases are processed in a timely manner.
- Policy updates: Update the confidentiality policies and related documents as required.
- Ongoing training: Regularly train supervisors and administrators in the best report management practices.
Still have questions? See the frequently asked questions for the reporting channel.