You can submit absence requests from Figgo’s ‘Request’ tab.
Completing a leave request in Figgo
To complete a leave request:
- Click on the first day of your request and then the last day
- Specify whether the request starts or ends on a half day
- If you have accounts in different units (hours, working days), select the type of leave you want to submit.
- Click Continue
The next window to appear is the leave request allocation tab. Here, you can choose what absence accounts to use to request leave.
Suggested automatic allocation is based on the absence accounts with the closest consumption period end date. The remaining balance also appears on each of these accounts.
However, you can still change the suggested allocation. This allocation’s total must match the number of days of absence indicated in step one (in yellow on the schedule).
By default, the user can only see accounts with a positive balance and on which they are authorised to request leave.
In the drop-down list, you will find all family event accounts and accounts defined in the settings as available in the drop-down list.
Why is an account not appearing in the drop-down list?
The drop-down list must be configured to allow a type of leave to be visible in it. To check the account settings, go to: Configure > Accounts - click on the modify icon on the line for the account in question (the example below is for the ‘Wedding’ account).
Enable the ‘Available in the drop-down menu of a request’ section so that users can access it. Remember to save the change before leaving the page.
Why is suggested leave not allocated to the oldest account?
If an account generates a warning during the request, Figgo will not suggest automatic allocation on this account. Two types of warnings are possible: a warning if taking advance leave and a warning if taking leave after the consumption period end date. To manage warnings on an account, go to Configure > Accounts.
An account in my counter table is not available in the allocation tab. Why?
In this case, please refer to the FAQs from this help page: What Information is Shown in the Counter Table?
How do you request leave in hours using Figgo?
To allow leave requests in hours, Figgo needs to know how many hours users work each day.
As an administrator, you must first create a work cycle, which can be found in the Lucca settings cogwheel > Work cycles.
To understand how this module works, please visit this page: Managing a Work Cycle.
Next, you must assign this work cycle to users in their user file.
If a user cannot request time in hours, you need to check how this option is assigned in: Co-workers > User files.
How to block past requests?
To block leave requests in the past from being submitted, go to Configure > Preferences > Parameters. This setting can be configured by legal entity.