Primo (via Merge) 🤝 IT management solution

Connector operation and setup with Primo

How the integration works

• • • Solutions involved: Core HR
    • Type of integration: API
    • Integration direction: Lucca to Primo
    • Integration frequency: Daily
    • Setting up the integration: you are free to save your URL and API key in your Primo account

To find out more about this publisher, visit their Marketplace sheet

Synchronized data

During the data synchronization process, Primo will retrieve the following data:

• • Employee name

  • The employee’s first name

  • The employee’s email address

  • Direct line

  • Contract start date

  • Contract end date

  • Manager

  • Department

Setting up the integration in Lucca

To set up integration, go to your Lucca space:

1. Click on the little rocket at the top right of your Lucca space
2. Select the "🔌Integrations" field
3. Search for the relevant application
4. Follow the instructions to create your pre-configured API key
   The technical contact must be the e-mail address of your contact at the publisher.
   The API key will be created automatically with the permissions required to set up the integration.
   
    
5. Send the generated API key and URL to the publisher, following the steps below

If the install button doesn't appear in step 4, it's probably because you don't have Lucca's “Application administration” permission. Please add it or ask Lucca support for help.

📖 If you want to test, you can generate a key on your test base by following the same procedure. Please contact your publisher to discuss how to organize tests and integrate them into your Lucca environment.

The connection steps to be completed in Primo

To set up the connector, you need to contact your Primo representative